Privacy Policy

Explore Kosova is a travel app designed to help visitors discover Kosovo — its destinations, culture, food, and history.

The operator of this application and website is Explore Kosova, reachable at: hello@explorekosova.app.

We collect only the minimum data necessary to provide the service:

• Location data (GPS) — only while the app is active, to show nearby destinations. Not stored on our servers.
• App preferences — favourite cities, selected language (stored locally on your device).
• Anonymous analytics — general usage statistics (visit counts, sections viewed) with no personal identifiers.
• Email address — only if you voluntarily contact us or create an account.

Collected data is used solely to:

• Provide app functionality (maps, recommendations, itineraries)
• Improve user experience and app performance
• Internal development statistics (no personal identification)
• Respond to your enquiries or feedback

We do not sell, rent, or share your data with third parties for marketing purposes.

Our website uses minimal cookies for:

• Session cookies — maintain your navigation state during a visit (deleted when you close the browser)
• Preference cookies — remember your language choice and site settings

We do not use third-party cookies for advertising or detailed tracking. You can disable cookies in your browser settings, although some features may not work as expected.

We may share anonymous, aggregated data only with:

• Infrastructure providers — hosting servers (for technical operation only)
• Mapping services — e.g. OpenStreetMap, geographic coordinates only, no personal identifiers
• Legal authorities — only when required by a court order under applicable law

No personal data is shared with third parties for commercial purposes.

We take technical and organisational measures to protect your data:

• Encrypted HTTPS/TLS connections for all communication
• Passwords stored as bcrypt hashes — never in plain text
• Restricted database access — authorised personnel only
• Regular backups and security monitoring

Under applicable law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Object to the processing of your data
• Export your data in a readable format

To exercise these rights, contact us at hello@explorekosova.app. We respond within 30 days.

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided us with data, please contact us and we will delete it immediately.

The app may contain links to external websites (e.g. Wikipedia, hotel pages, attractions). This Privacy Policy does not apply to those sites. We encourage you to read their policies before sharing any data.

We may update this policy from time to time. Changes take effect immediately upon publication on this page. For significant changes, we will notify you within the app or by email if you are registered.

We recommend reviewing this page periodically. The current version is always available at explorekosova.app/privacy-policy.php.